Shipping Policy

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Order Processing

We aim to process and dispatch all orders within 3–5 working days of receiving your order confirmation. Orders are processed during normal business days, excluding weekends and public holidays.

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Once your order has been shipped, you may receive a confirmation email with tracking information where available.

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Shipping Times

Delivery times vary depending on your location and the shipping service selected. Please note that delivery estimates are provided by the carrier and are not guaranteed.

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Shipping Costs

Shipping costs are included in your purchase if you've within the UK otherwise they are calculated at checkout and will be displayed before you complete your purchase.

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Delays

While we strive to meet our stated processing and delivery times, occasional delays may occur due to factors beyond our control, including courier delays, adverse weather conditions, or periods of high demand.

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Incorrect Shipping Information

Please ensure that all shipping information is accurate when placing your order. We cannot be held responsible for delays or additional costs resulting from incorrect or incomplete address details provided by the customer.

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Lost or Damaged Items

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can investigate the issue and assist you in resolving it.

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Contact Us

If you have any questions regarding your order or our shipping policy, please contact us and we will be happy to help.